by Libby Trudell, San Francisco Bay & Silicon Valley Chapters, IT & LM Divisions

At ProQuest and Dialog, we’ve been thinking a lot lately about how to help our customers become future ready. For the last 2 years, we’ve been working to develop a new platform to enable customers meet their strategic goals.  The intuitive, powerful search capabilities were designed through thousands of user contacts to enhance the skills sets  of users ranging from students to professionals.  It has a whole suite of tools to help info pros and end users share their work collaboratively.  It’s what customers have told us they are looking for to meet information needs into  the future.

But another aspect part of future readiness is the ability to work through change.  Moving from a comfortable and known service to something new is a big adjustment for both librarians and users.   Migrating to the new platform will require that all customers  adapt to change, whether they currently use Dialog, DataStar, CSA Illumina, ProQuest Dissertations, or a ProQuest full text content collection.   We invite SLA colleagues to get a feel for what’s  on the horizon for the new ProQuest Dialog™ service and the new ProQuest platform.   We’re getting ready to embark on an exciting journey.

– Libby Trudell, on behalf of the whole ProQuest and Dialog platform development team. Read more and get reacquainted with us at http://www.dialog.com/about/.