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Building a Bigger Tent

Building a Bigger Tent

The SLA Board recently adopted a very ambitious strategic agenda with five elements that will guide decision making by the Association’s leaders. These five strategic agenda elements are: (1) annual conference, (2) professional development, (3) creating a richer volunteer experience, (4) opening new markets, and (5) growth through diversity. By adopting this strategic agenda, SLA leaders are prepared and resolved to make decisions, solve problems, forge judgment, and plan forward.

In this Future Ready 365 Blog Post, we’re examining strategic agenda Item 4: “opening new markets.” Each element of a strategic agenda must support the organization’s mission and be results-focused. This one certainly is. Part of SLA’s mission is to strengthen its members through learning and networking initiatives. One of SLA’s historical strengths has been its ability to bring together its membership around learning opportunities and networking initiatives, whether locally, regionally or internationally based. For a number of years SLA leaders have envisioned the need to “build a bigger tent” in order to expand these opportunities and initiatives – that is, to welcome members whose role in the information industry may not be defined as traditional or whose world view may be different from that of North America. And expansion of membership is definitely something that is measurable. As your 2012 President, I have a personal stake in the success of this one, because in my vision for SLA’s future, I forecast a membership increase of 15%.

During 2012, your Association leaders will be looking at a number of issues that put focus on this vision by looking at both internal and external factors that either promote or inhibit the opening of new markets. We will examine the impact of our current fiscal structure, our governance structure, our geographic structure, our marketing structure, our technology structure, and our collaborative structure on our ability to accomplish this goal. What does our current internal and unit-related fiscal structure do to further this goal? Is our current governance structure flexible enough to work in new markets? As an international organization, are we maximizing contemporary geographic organizational structures to best serve our members and those yet to join SLA? Will our current marketing efforts reach these new markets? Are we maximizing new technologies to reach and serve these new markets? Can we leverage collaboration among SLA’s current units and with external groups and organizations to maximize our support for members in these new markets?

These are but a few of the questions that will be examined as we envision SLA’s future through the lens of strategic agenda Item 4: “Opening New Markets.”

Brent Mai is SLA’s President, 2012.

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Creating Richer Volunteer Experiences

Creating Richer Volunteer Experiences

Today’s post focuses on Creating Richer Volunteer Experiences to Develop In-Demand Skills. From the new vision posted to Future Ready 365:

A fulfilled association-vision will depend heavily upon SLA’s volunteer-force—the network that gives the association its strength and relevance. What better incentive to become active in the association than the fact that it will benefit your career down the road? New skills picked up as volunteers in our chapters and divisions may just be the stepping stones to a promotion or achievement at work. Added focus will be placed on creating richer volunteer experiences in the areas of web development (search engine optimization, plug-in development and research), marketing (developing a marketing plan for local events and programs), program management (overseeing budgets, fundraising with local vendor communities), and more. SLA’s volunteers will be powerfully well-rounded in the years to come.

According to SLA.org, there are a number of existing volunteer opportunities, including:

  • Alignment Ambassadors;
  • Archivist;
  • Bulletin Editors;
  • Chapter Presidents & Presidents-Elect;
  • Committee Chairs;
  • Consultation Chairs;
  • Discussion List Owners;
  • Division Chairs & Chairs-Elect;
  • Ethics Ambassadors;
  • Fundraising Chairs;
  • Government Relations Chairs;
  • Membership Chairs;
  • Professional Development Chairs;
  • Public Relations Chairs;
  • Treasurers; and
  • Webmasters.

What I’m hoping to accomplish with today’s post is to hear from you about what volunteer experiences SLA could create, repurpose, or nurture that are closely aligned to in-demand skills in today’s workplace. Using the comments below let’s start a dialog about what those skills might be or what experiences we might create together.

I’ve thought of four to kick things off:

  1. Community Managers: working to engage, grow and manage SLA’s online communities
  2. Plugin Developer: working to customize and develop plugins for WordPress, the main publishing platform for SLA unit websites
  3. Search Engine Optimization Manager: working to improve the visibility of a unit’s website through “organic” search results
  4. Knowledge Managers: working to influence SLA’s culture toward improved knowledge sharing, reuse, learning, collaboration and innovation, plus owning the unit’s presence on wiki.sla.org.

Some of you may say, “But we have those roles Daniel. They’re covered by such-and-such position.” Great! Let’s hear about that too. Perhaps it’s time to refresh the roles and responsibilities for those positions and figure out a way to cascade them through the organization. This is about a dialog, so what say you all?

(I wouldn’t be a good librarian unless I included a list of resources!)

LEADERSHIP RESOURCES
(Most are members only so get out your id/password)

Today’s host:

Daniel P. Lee, MLIS.
SLA Director, 2009-2011
KPMG International, Toronto, Ontario.

Network:
LinkedIn
Twitter

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Continuously Competent Professionals

Continuously Competent Professionals

by Sara Tompson

SLA needs to be growing and supporting continuously competent professionals. In a field that changes as rapidly as does ours – I know I am not the only one who originally learned to search online using BRS After Dark, a 300 baud acoustic coupler and thermal paper (!) – continuous learning is absolutely critical in order to survive and thrive and be of value to our organizations.

I have long seen competencies as a very useful framework for professional development, have written and spoken on this view, and have used SLA competencies in teaching LIS graduate students. Therefore I am pleased that SLA’s Professional Development Program is ranked fairly high in importance on the new Strategic Vision we all helped create. I would like to see competencies made even more explicit in the plan, though they are strongly implied therein.

The first order of business we’ve set for ourselves for 2012 includes defining and documenting a new strategic approach that integrates professional development opportunities throughout the year and in different modalities, not just annually face-to-face at Continuing Education conference workshops. Great! We are moving towards a continuous learning program.

This new approach to SLA professional development requires feedback from the Professional Development Advisory Council (PDAC). PDAC currently helps SLA staff review CE workshop proposals and has been charged with reviewing and proposing updates to the SLA Competencies document (which also should be a living, continuous document). Again, great! This should help integrate the competencies framework. In addition, SLA President Cindy Romaine has recently appointed a special task force to help fast track the competencies document review. I hope to see a re-energized PDAC partnering in that effort in 2012.

We also plan to reach out to iSchools to examine and propose opportunities for professional development programming. Once again, great! The iSchools (I would include LIS programs in a broad definition thereof) are training the next generation of librarians and information professionals, and it is exciting to have a hand in that effort (as those of us who teach know!). PDAC had a fruitful Skype discussion with some SLA leaders earlier this year about the importance of competencies for iSchools, including the need to promote relevant special libraries competencies into curricula where possible, noting that ALA competencies are more woven into these graduate schools than are SLA’s. I hope to see everyone who is or has taught information professionals contributing to professional development/graduate information school partnership ideas.

Moving forward, we want to pilot and evaluate some partnership and solo programs, and refine them as necessary. We also want to look at partnering with other professional schools, e.g. MBA programs in business schools, for further opportunities. I think we can do this right, so the sum of the whole of the partnerships is greater than our impact individually.

Hoping to chat with many of you in SLA about professional development, via phone, email, Skype, Twitter, Facebook, Google+, etc. (See, we’ve all come quite a ways from that 300 baud dial up!)

Sara Tompson is one of SLA’s Directors, 2011-2013.

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A New Vision: Enhancing the Annual Conference

A New Vision: Enhancing the Annual Conference

by Mary Ellen Bates

One area of focus for the Board of Directors as we implement our strategic plan is in building and enhancing the Annual Conference. It’s one of our chief member benefits, as well as a significant source of association income. We also recognize that the conference needs some adjustments to reflect the current concerns and issues of our members, as well as the market in which we operate.

Since it’s one of my passions, I’d like to share the vision that the board has developed regarding the Annual Conference. As anyone who has ever been involved in conference planning knows, it involves a significant time commitment, often spanning several years, on the part of many volunteers. In order to continue offering high value to members, we see the need for a more strategic approach to planning the conference, in which our volunteers’ valuable professional time is used in the best way possible. We have selected several avenues to pursue for the next three years:

  • Develop a more streamlined way to develop conference content
  • Offer more value to more senior members
  • Develop our virtual conference activities

What will this look like? In terms of the conference programming, division leaders will offer higher-level input and will be looking at ways to extend the programming virtually throughout the year. We also envision an executive track for experienced members that will have a high profile and will generate press coverage of the conference as well as publishable white papers. Our goal by 2014 is to have a full-time staff member involved in coordinating CE programs, conference programs and year-round education, in order to better support SLA’s strategic goal to support information professionals.

The number of sessions conducted during the Annual Conference will drop, as we combine similar topics and focus on providing fewer sessions of high quality. We also see the divisions offering more virtual programming throughout the year; this can be an opportunity to offer division-specific virtual programs that more division members could attend.

As a conference attendee of more years than I care to count (except that I’ll note that I have tote bags from two Annual Conferences in San Antonio), I know how valuable they are for my professional development. I am really passionate about finding ways for us to continue to add value to the conference, and to enable even more virtual learning for our members throughout the year.

I welcome your questions and comments. You can reach me at mbates@batesinfo.com or +1 303 772 7095. And I look forward to seeing many of you in Chicago in 2012!

Mary Ellen Bates is SLA’s Division Cabinet Chair.

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Thoughts on skills needed for the success of librarians in the 21st century

Thoughts on skills needed for the success of librarians in the 21st century

by Gwen Alexander

As the dean of the School of Library and Information Management at Emporia State University, I spend a great deal of time thinking about how we should be offering learning experiences that will support 21st century librarians. The two most important skills that come to mind immediately are both related to “change”:  1) leading/planning for change and 2) recognizing change as opportunity. New technologies and global developments have accelerated the pace of change recently, which engenders related questions:  How shall librarians learn the skills of adapting to change, recognizing opportunities, and planning and implementing changes for the future? Are these skills that can be taught in a master’s level course? How do people learn to discern change that adds value from change that harms? What about unintended consequences that result from change and its inherent opportunities? How can leaders of change overcome competing commitments to traditional librarianship?

In That Used to Be Us, written by Thomas Friedman and Michael Mandelbaum, the authors discuss the unique role America plays in providing important public services across the globe and the consequences of failing to renew domestic sources of American prosperity and strength. They argue that a strong, pro-market federal government is necessary to create favorable conditions that promote private enterprise. I would add that one of these domestic sources has been, and continues to be, our libraries and the ethic of freedom of access to information for everyone. If this is true, librarians and supporters of libraries are tasked with the responsibility of updating libraries and library services to keep them relevant to 21st century information needs. To accomplish this task, we need to know what is relevant to meeting 21st century information needs.

I think our libraries need to focus on being community information/learning centers that support education and information literacy from birth through old age. Providing access to the world of knowledge (far more than the basic subjects in formal education) in a variety of formats is still what libraries and librarians do best. Libraries are not repositories for books, computer labs, or quiet places—they are educational institutions that are vital to all age groups. We need to make sure that the general public and individuals who are part of the funding process understand that libraries are necessary to the initial and continuing education of all age groups, from birth to old age.

I began with the idea that librarians need the skills to plan and lead change and recognize change that brings additional opportunities. I am ending with the thought that all change is not necessarily for the good and we need to be able to recognize the difference so we can know which path to choose. The “good” changes are those that support libraries as community information/learning centers. SLIM has initiated a concentration in Leadership and Administration that includes courses in management, leadership and leading change, marketing and public relations, and a choice of courses focused on public libraries, academic libraries, and special libraries. Recognizing the need for change, planning change, and implementing change are taught across the curriculum. This is the change we have made as our response to the need to educate students in how to move forward in our changing profession and environment and contribute to the library and information management field as professionals in the future.

Gwen Alexander is the Dean of Emporia State University’s School of Library and Information Management.

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Benefits of membership in professional associations

Benefits of membership in professional associations

Hello from Wisconsin! We are delighted to contribute a week’s worth of postings from the Midwest! You’ll see that Wisconsin isn’t just about the cheese—our chapter boasts 120 members from diverse environments: corporate, law, academic, and other settings, many of us from unique national companies and associations. Our state’s two library schools have renewed focus on special librarianship and growing interest from our student members is evident. We are an active, enthusiastic chapter and happy to contribute our thoughts on future readiness! It’s great in the Dairy State!


by Marilyn Manross, Wisconsin Chapter, Business & Finance and Competitive Intelligence Divisions

When I decided to participate in the SLA Future Ready 365 blog, choosing a topic was a challenge. My background is diverse, but I am new to the field of library and information science, recently receiving an MLIS and am a job seeker. I wondered what I could offer SLA’s experienced, educated and varied readership. There are many things that are exciting about the field of special libraries including sharing information and revelations about personal and professional development. “Write what you know” said Mark Twain (and others); so, I reflected on the past few years.

The knowledge that not everything can be learned in the classroom is apparent – now, even more so than when I received my undergraduate degree (many years ago!); academic study does not fully prepare us for the real world of work, fulfillment and success. It is even clearer to me that the responsibility is on the individual to expand his/her knowledge base in creative ways. Some take part in fieldwork and internships, some do volunteer work, some blog, and some create entrepreneurial businesses. Social media offers many ways to connect with people of like minds, and networking is even more crucial today. One significant opportunity, however, is often forgotten or set aside for a later date: membership in a professional organization.

Organizations, especially SLA-Special Libraries Association, have diverse memberships with rich backgrounds and wide-ranging responsibilities, interests and personalities. Becoming a member is (and should be) more than paying a dues statement. Taking advantage of all an association has to offer takes work, but reaps huge rewards. Students and professionals alike should be reminded of the huge number of programs and the assistance that associations offer. Here are a few of the benefits of an association membership – especially our own SLA.

  • Learn: Industry knowledge is enhanced by understanding competencies, ethics, trends, and salary and other surveys. Understand what your association stands for and offers its members.
  • Research: Associations offer wide and deep industry materials, LIS developments, resources, and scholarships and internships information via websites, blogs, newsletters and job postings. Access, read and use them.
  • Network: Connect with library professionals, peers, students, faculty, industry experts, friends and potential employers. It is critical for success.
  • Participate: Be active in SLA. Join divisions in your field of study and others groups that interest you, local chapter leadership teams, national committees and discussion boards. You truly get back a lot when you give of your time and knowledge.
  • Share: Get involved in mentoring programs, LinkedIn Groups and Discussions. Meet with those outside your career field to advocate for special librarians. Spread the good news about who we are and what we can do.
  • Grow: Develop new skills, expand your knowledge, gain confidence and have fun at local, state and national chapter meetings, seminars, webinars, conferences and committees. Professional and personal development is a life-long learning process.

Through my membership in professional associations, I have been involved in many worthwhile and enjoyable activities. I attended the SLA national conference in Philadelphia – a wonderful experience! I also gave a presentation to a faculty-student group on my international and independent study experiences; organized a educational seminar co-sponsored by an association and my library school; developed programs for a women’s networking group; attended numerous sessions at a state library conference; joined a mentoring program in SLA’s CID (Competitive Intelligence Division); and am a member of a steering committee in a field that interests me. I also continue to participate in many university alumni and other networking groups, contribute to several LinkedIn Groups, consult for a real estate board of directors, and volunteer at my local library and in a childhood development program. Have I done all that I could to become an active association member? No, not yet… that is an ongoing process and a goal to keep in my sights. The benefits of being involved in an association are endless. Get (more) involved in SLA today. Enjoy your membership!

Marilynn Manross received her MLIS from University of Wisconsin-Milwaukee’s School of Information Studies in August 2011. A non-traditional student, her graduate school experience included a study abroad in Paris, an independent study “Corporate Librarianship in France” and three scholarships (one to attend SLA 2011 in Philadelphia). With administrative and financial experience in diverse industries — research, operations, office management and investment portfolio administration — she is currently exploring opportunities in a corporate research department, library or information center. Her next job may be located in her native Milwaukee or as far away as New Mexico, Virginia, Canada or Europe. Marilynn highly values her memberships in SLA, ALA, WLA-Wisconsin Libraries Association, SCIP-Strategic & Competitive Intelligence Professionals, Alpha Kappa Psi Professional Business Fraternity and Alliance Française de Milwaukee.

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Future Ready?

Future Ready?

Hello from Wisconsin! We are delighted to contribute a week’s worth of postings from the Midwest! You’ll see that Wisconsin isn’t just about the cheese—our chapter boasts 120 members from diverse environments: corporate, law, academic, and other settings, many of us from unique national companies and associations. Our state’s two library schools have renewed focus on special librarianship and growing interest from our student members is evident. We are an active, enthusiastic chapter and happy to contribute our thoughts on future readiness! It’s great in the Dairy State!


Diane Gurtner, Wisconsin Chapter, Food Agriculture & Nutrition Division

To be Future Ready, I think all comes down to making connections with your users/clients. Ask them questions, listen to them, find out what their interests are and then connect them to the information and resources they need in a timely and cost-effective manner. Be a trusted partner and keep things as simple as possible!

Diane Gurtner received her MLIS from the University of Wisconsin – Madison. She is currently an Information Scientist in Research, Development & Quality at Kraft Foods/Oscar Mayer. She was previously employed in the Corporate Information Center of an insurance and financial services company. Diane has served the SLA Wisconsin Chapter in several board roles including Secretary, Program Chair and President.

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Those Classic Platform Games… Vendors, Standards, and Keeping Up

Those Classic Platform Games… Vendors, Standards, and Keeping Up

Hello from Wisconsin! We are delighted to contribute a week’s worth of postings from the Midwest! You’ll see that Wisconsin isn’t just about the cheese—our chapter boasts 120 members from diverse environments: corporate, law, academic, and other settings, many of us from unique national companies and associations. Our state’s two library schools have renewed focus on special librarianship and growing interest from our student members is evident. We are an active, enthusiastic chapter and happy to contribute our thoughts on future readiness! It’s great in the Dairy State!


by Megan Wiseman, Wisconsin Chapter, Legal Division

I remember Atari: Little square blob flies around the mostly blank screen while you and a friend wrestle with the joystick and its single red button to score points and win. Then came Mario (and a few more buttons)… Eventually, video games came with a mandatory start tutorial where you guided your character to jump and run around the screen to demonstrate you had sufficient skill to begin playing the game!

Remember when you could walk into a library and just use the card catalogue to find the stuff you needed? Simple, easy‐to‐grasp, low‐tech. And no, cataloguing did not spring fully formed from the ground; there was so so much work put into making that card catalogue system easy, usable, predictable, standardized… And finally we seem to have gotten through the dark ages of figuring out how to get our records web‐accessible in a way that makes sense to users. In many public libraries, records are now married to Amazon or LibraryThing records to better utilize the very familiar navigation that web‐saavy patrons intuitively understand.

Yes, one can also argue that a physical card catalogue requires training to use properly – how many kids these days would know how to use one? – and you’d be right. But it used to be the adage “teaching someone to fish and you’d feed him for a lifetime” held true. Nowadays, you can teach someone to fish but next week you’ll likely watch in frustration as they attempt to harpoon an angry bird with their fishing rod – the evolution is that fast and varied.

Example: This past month I ran two identical training sessions, one week apart, on the use of free online resources. My presentation had screen shots and hotlinks to the websites I was highlighting… During the second session, I was surprised to discover that one website’s entire layout had drastically changed, already outdating the information I’d passed along to the previous group! Also close to home: how many times have you run a training session on a digital resource and found that you need to explain how the print or save button will behave because it doesn’t behave as you would “normally” assume it would? (Yes, I’m talking to you, [Insert favorite subscription database with a wonky interface here]!)

Again, for the most part we’ve gotten through the messy period of databases finding themselves: the My Account button is now generally located in the accepted upper‐righthand location, etc etc… but there are still no standards. I cannot tell you how many times I’ve logged into a subscription resource only to spend more time trying to find the log out button than it took to locate, print, and deliver the article I sought. To their credit, many mainstream databases are currently ditching their old layouts (and even algorithms) to give people a Google‐y experience. Several major publishers that come to mind actually have touted in training sessions how “like Google” their simple layout is. (Though some have, sadly, buried Boolean searching in the process.) Overall, navigations are improving – partially as the web matures (long live the dynamic web!), partially as different tech for accessing the web matures (huzzah for smart phones!).

One saving grace, oddly enough, may be the mergers. I recently attended a LawLibConversation on legal publishing mergers, where the panel discussed positive and negative outcomes of such mergers. One major benefit discussed at the time: the navigation of these interfaces can sometimes drastically improve after a merger.

Cue my “Future Ready” bit. Librarians – be a part of this conversation. As platforms boil down to certain standard looks/feels/tastes, it would behoove us, as people who know information seeking behavior better than most, to try to engage in this process when possible. And if it’s not possible to get in that door, we should at the very least make sure we’re on top of the industry buzz. E.g. I’m keeping an excited eye on responsive web design *hint hint*.

Megan Wiseman is the Librarian for Weiss Berzowski Brady LLP in Milwaukee, Wisconsin. She is currently the Vice President for the Law Librarians Association of Wisconsin and tweets @LibraryatLaw.

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Eigengrau – Why Your Business Should Be Afraid of the Dark

Eigengrau – Why Your Business Should Be Afraid of the Dark

Hello from Wisconsin! We are delighted to contribute a week’s worth of postings from the Midwest! You’ll see that Wisconsin isn’t just about the cheese—our chapter boasts 120 members from diverse environments: corporate, law, academic, and other settings, many of us from unique national companies and associations. Our state’s two library schools have renewed focus on special librarianship and growing interest from our student members is evident. We are an active, enthusiastic chapter and happy to contribute our thoughts on future readiness! It’s great in the Dairy State!


by Zach Steltenpohl, Wisconsin Chapter, Competitive Intelligence Division

“Light thinks it travels faster than anything, but it is wrong. No matter how fast light travels, it finds the darkness has always gotten there first, and is waiting for it.”

-Terry Pratchett-

Eigengrau is the “color” seen by the eye in perfect darkness. Essentially, it is the absence of light, of illumination, and for this exercise, of knowledge. If we compare this to the practices of organizations, just how comfortable are we with making decisions in the dark?

Librarians are often responsible for the collection, retrieval, storage, analysis, and synthesis of information. Keepers of the Light, if you will. Therefore librarians are brokers of enlightened decision making. The difference between guesswork and effective strategic direction. Organizations all too often take for granted how little they know about the subject at hand, however they also take for granted just how much information is already within their organization, and often within the library. A ‘Future Ready’ Library is of no real benefit unless it is providing ‘Future Ready’ decision support, knowledge awareness, and illuminating the path ahead.

“Future Ready” capability comes from “Future Ready” information. An Information Horizon exists between what is already known within the organization and industry, and what will, can, and might be known in the future. While exceptions do exist, the source and method of collection is as important as the data itself for equipping one’s organization for the future. Market research, focus groups, industry reports, data analysis & modeling, syndicated content, databases, et al. can be essential sources for decision making, though this data needs to be understood as coming from within the information horizon. It is effectively repurposing and consolidating already-known information into long-winded briefs and massive pivot tables of data. The future requires more, and you’ll find this on the far side of the information horizon.

What organizations need to expand their information horizon, and illuminate their position in the market doesn’t fit well into PowerPoint slides, spreadsheets, and pithy quotes about “next quarter.” Expanding into new frontiers and conquering the darkness is tricky business, and more often than not the information needed for the future comes from a series of data points and sources that may seem unrelated. Knowing where to look for the information, how to find it, and what to do with it is where dark turns to light, risk to reward, possibility to profit. Intelligence collection, news monitoring, wargaming, and futurism looks at the far side of the information horizon, forging the path for what will happen, not what already has.

The quality of intelligence gleaned about the future is paramount. If a market research report is errant in a few data metrics it might only change a few percentage points, or less. However, if your intelligence reports are off, it might be the difference between a completely different product launch, a different quarter, region, market, or nothing at all. If you base decisions off of this wayward data, darkness may be your least concern. Eigengrau, the color you actually see in perfect darkness is actually lighter than the black of the night sky. The light emitted from a star shines contrastfull to the otherwise unknown blackness of space. Eigengrau is a shade of grey, not black. Therefore no data at all is superior to the false knowledge of misappropriated data. Nags Head, North Carolina provides a prudent example of such faulty data. In the early 1800s a group of pirates known as the Nags Head “Bankers” supplied merchant vessels with ‘false data,’ taking a horse with a lantern tied around its neck, they would lead it back and forth atop a coastline hill at night. To passing vessels this appeared to be a distant ship and they believed it to be a safe route through the treacherous Outer Banks. Until that data led them straight into the rocky coastline where the looters would plunder the ship, often making for a fatal mistake for the ships’ crew.

Blue Ocean markets lie ahead for your organization. Your Future Ready library is the Crow’s Nest, compass, and knowledge nexus of your organization. Your goal for the future is not only to chart attractive growth markets, but to identify the treacherous and perilous as well – delivering the difficult information, as well as the desired. In economic climates such as the current, organizations can be one false data point away from ruin; however so are your competing organizations. The unique advantage and difference can be the library – you. And the good thing about discovering information about the future is that you don’t have to wait for it to happen, you can start right now.

Zach Steltenpohl is the Sales & Marketing Manager for Aurora WDC, which provides news monitoring, primary research, and training to some of the world’s most respected companies. He is an active member of SLA-WI chapter and various SCIP chapters.

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Know Thyself and Drink Lemonade

Know Thyself and Drink Lemonade

Hello from Wisconsin! We are delighted to contribute a week’s worth of postings from the Midwest! You’ll see that Wisconsin isn’t just about the cheese—our chapter boasts 120 members from diverse environments: corporate, law, academic, and other settings, many of us from unique national companies and associations. Our state’s two library schools have renewed focus on special librarianship and growing interest from our student members is evident. We are an active, enthusiastic chapter and happy to contribute our thoughts on future readiness! It’s great in the Dairy State!


by Lora Kloth, Wisconsin Chapter, Business & Finance Division

“When life hands you lemons, make lemonade…” is a mantra we often hear bandied about, and with it often comes resignation. Nonetheless, to be “future ready,” we must change our attitudes about circumstances, and confront the curves life throws as growth opportunities, not traumatic horrors.

Three years ago, my comfortable, fairly established and defined career as a full-time association research librarian abruptly changed with reduction to a part-time schedule—four days a week. I felt deluged with uncertainty and lemons.

I allowed myself the luxury of a brief hiatus for frustration, angst, and wonderings, and then realized that mindset was a waste of time. I realized the new schedule created an opportunity— the additional day per week would allow me to try new things I hadn’t been able to do as a full-timer.

With this extra day, I discovered aspects of myself I didn’t know existed:

  • I’ve enjoyed “stay-at-home mom” status for the first time, even if only temporarily.
  • I considered a career change to court reporting and went back to school to explore this option—and failed miserably! But in this “failure” I realized my true calling is the profession for which I am already academically prepared.
  • I next accepted the opportunity to teach two sections of information literacy at the undergraduate level to many students drawn from a largely underserved population, several of whom faced astounding life challenges…and I’d never taught anything before. But I did it, successfully, and made some wonderful connections with many of my students.

Meanwhile, my research librarian job has required that I adapt. And I’m enjoying it, as I explore heretofore untapped abilities. I’m now a published writer at my association and am reinventing my role as information professional in other proactive ways, with a positive attitude of willingness and flexibility. It seems the biggest challenges often can bring the biggest rewards.

I also accepted an invitation from my SLA chapter to join the board as president-elect and program chair for 2011. This, too, has been a remarkable opportunity for personal and professional growth. I enjoy meeting my colleagues and interacting with our vendor partners, and I’ve enhanced my resume. My own attendance at SLA events is a very different and enlightening experience in a leadership capacity. These connections and experiences are invaluable.

Here are several guidelines that can help any of us become “future ready”:

  • Identify your personal life and career priorities and goals, and find a balance.
  • Discover your strengths and weaknesses.
  • “Failure” offers experience and potential for future success.
  • Don’t underestimate what you can achieve.
  • Be flexible and find new choices when presented with “unwanted” change.
  • Know what makes you happy.
  • Be open to learning about yourself and others through interactions with people of all ages, backgrounds, and life experiences.
  • It’s fun to try new things!
  • One is never a “finished product,” and commitment to lifelong learning is critical to personal growth.

Recently, someone asked me where I see myself in five years. I can’t make predictions, and five years ago I wouldn’t have guessed my current realities and accomplishments.

I’m confident I’ll be in a good place, though. The future starts now, not years from now. All of us can learn job specifics and technology as practicalities. More important is that we’re proactive—not only from 9-5 but with an ongoing positive attitude and enthusiasm for continual learning and personal growth.

We build our futures on the many new and different environments and experiences we seek and find. This self-knowledge, proactivity, and forging of connections enables us to move ahead without trepidation. And that’s what future success is all about. Be a go-getter! Know thyself! Lemonade is actually a refreshing beverage.

Is your glass half empty, or half full?

Lora Kloth is Research Librarian at Credit Union National Association, Madison, Wisconsin, and President-Elect of SLA’s Wisconsin Chapter.

Note: This article first appeared in Front Line, the newsletter of CUNA.  The views expressed in this piece are Lora Kloth’s and her’s alone and do not reflect the views of Credit Union National Association (CUNA).

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