by Justin Yuen, Oregon Chapter, Knowledge Management Division
We live in the information age. A multitude of data streams to us in emails, text messages, instant messages, voicemails, blogs, status updates, and tweets. Still more data exists in endless shared drive folders, magazines, newspapers, books, TV, videos, iPods and smart phones.
How do we make sense of it all? Simply, we do it by being human and getting a little help from our friends at work, and friends at home.
In this never-ending universe of information, we reach out a helping hand to people around us. We recommend articles. We tell people we “like” what they’ve shared. We carry on a dialogue about topics of the day, or post questions that trigger immediate answers.
Over the past several years, collaboration has shifted dramatically from being document or data centric to people centric. Trusted advice or a quick take on complex issues are just a friend away. Technology has not only made the world of information a smaller place; it’s strengthened and broadened our social networks to help make sense of the world.
What does this mean for you as a knowledge management professional?
The importance of people who facilitate collaboration and forge connections to relevant content is critical to our knowledge economy. When it comes down to it, an organization is more than the products or services it produces. It is about the depth of its social network, breadth of knowledge, and the speed by which it can bring its ideas to market.
You are the catalyst to helping your organization make the shift from document or data centric to people centric. The solutions you bring today need to deliver strong social networks, a nimble way for people to share content everyday, and a faster fast for making dreams come true to make the world a better place. It’s time to be powered by human energy.
Justin Yuen is President of FMYI [for my innovation], a social collaboration software company with a commitment to the triple bottom line (people, planet, and profit). Prior to starting FMYI, Justin had a seven year international career at Nike which involved aspects of knowledge management each step of the way. He has been involved with SLA since presenting on best practices in emerging web technologies at an Oregon Special Libraries Association meeting last year. You can read more at http://www.fmyi.com/company/team_page_content/