Are You Ready Today?

Tag Archive | "transform"

Accept the challenge of becoming Future Ready

Accept the challenge of becoming Future Ready

by Eric Garland

The Special Libraries Association has chosen, most wisely, for this year’s theme to be “Future Ready 365.” The current moment is not only the perfect time to become future-focused, but moreover, the information professionals of SLA are the perfect group to help their organizations transform their cultures to make this possible. The key is intelligence.

Let us get some terms defined. The “future” is not just an extrapolation of yesterday’s growth trends – it’s a transformative disruption, a non-linear break from the world we know. Our current economy’s success has been based on the availability of endless resources, scarce information, and stable institutions. Tomorrow’s economy will be defined by scarce resources (notably petroleum, potable water, and certain heavy metals), endless information, and unstable institutions; a complete turnaround.

Yesterday’s success was driven by rapidly expanding industrial consumerism, buoyed by a large Boomer demographic and the complete failure of Soviet Communism. Every company, every country could follow essentially the same gameplan. Expand! Merge and acquire! Advertise! Downsize! Securitize! Profitize! Given unprecedented resource constraints, tomorrow’s success will be about each company, country, region, and individual choosing a creative path to transforming how value is created and shared. What’s more, as the financial system begins to strain under the weight of its own internal contradictions, we will not even account for it in the same manner.

Yes, this is a big deal. No, nobody has the answers. I don’t; as librarians, you don’t either. You will, however, begin receiving some very interesting questions.

  • What is the business model of the future?
  • Who are the competitors we haven’t yet even thought of?
  • Who will our customer be in ten years? Twenty? Do we even know who they are yet?
  • What are the wildcards, the low-probability, high-impact events that could mean disaster — or fabulous success?

Now that we know what might shape the future, we want to be ready. This does not mean you need to predict the future, but you can very well anticipate it, prepare in advance for your actions, and to act when prompted by events. To meet this high standard, an organization must have a steady stream of intelligence. This is where librarians can be major catalysts. You can become experts in where the best information resides, which questions to ask next, and even who can help answer them. Data is worthless, analysis is king, and insight is golden. As librarians, you can help your colleagues find trend data from the least biased sources and forecasts from the world’s best subject matter experts. You can ask the follow up questions - What does this mean? What information do we need next?  What scenarios are suggested by what we are finding?

Very few organizations create a culture that regularly asks these questions and provides the services that give answers. The ones who do are beating the market, indeed creating their own future. When SLA exhorts you to become future ready, it is declaring itself to be a group of leaders who truly understand what this transformation is about. Their challenge is daunting, exhilarating, and bound to make your intellectual life – and your career – an adventure for years to come.

Accept that challenge.

Author, speaker, futurist and intelligence expert Eric Garland guides leaders of all stripes through a world of chaotic transformation. He watches future trends, competition, geopolitics and everything else. He gives people ways to understand the change and make better decisions. You can read Eric Garland’s latest book, How to Predict the Future…and WIN!!!, follow him on Twitter (@ericgarland, and on the Web at www.ericgarland.co and www.competitivefutures.com.

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Be Proactive – Give Your Users What They Need

Be Proactive – Give Your Users What They Need

by Debi Beall, Oregon Chapter, Competitive Intelligence Division

Future Ready for a corporate library means being relevant to your company’s changing needs by staying nimble and looking for new ways to support the company’s goals and strategies. The Intel Library has always been focused on the needs of the company, but a couple of years ago, we tried a new, more proactive approach. As a result, we have undergone a transformation that has empowered our staff and increased visibility throughout the company.

The Intel Library has been publishing the Executive News Summary on a daily basis for the past 10 years. This publication was created at the request of Craig Barrett as a way to stay informed without having to scan endless news clippings. Two years ago, we decided to expand our publications with more in-depth industry newsletters, called Monitors. These weekly Monitors are specifically focused on Intel’s Global Strategy and key market segments and include an analysis of the news that week. The Monitors are a deeper dive into the areas of key importance to the success of the company. They have been wildly successful (we now publish 11 Monitors) and have resulted in several changes:

  1. Fewer requests are coming into the library since the information people need is already being selected and distributed.
  2. Each staff member has developed a deep understanding of the topic of their Monitor, becoming the experts that others turn to for insight.
  3. Different business units throughout the company have linked the Intel Library Monitor that most applies to their business to their business unit web site.
  4. The Intel Library is now more than an information repository. It is a place to gain critical insights into each of the Monitor markets.

Now that the Monitors have been institutionalized, we are looking to the future again. Next on our plate is improving access for mobile devices and a step into visual analytics. We have developed a rich data repository that is ready to be mined for insights. Visual analytics will take us to the next step, offering added value to Intel and contributing to the success of the company.

Debi Beall began her career as a Systems Engineer for IBM, then switched careers becoming a librarian with the Phoenix Public Library. Debi joined Motorola in 1992 as a Research Specialist, where she ultimately transitioned to a position as a Competitive Intelligence Analyst. She most recently joined Intel as a Research Analyst for the Intel Library in October 2008.

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FutureReady365 is a community blog focused on sharing knowledge, ideas and insights on how we are prepared for the future. The intention of the blog is to have a different information professional post every day in 2011. Please contribute!

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